Privacy Policy for Extruct Exhibition Solutions
Suite 201# Private Bag X13, Brackenfell, Cape Town, South Africa, 7560
Phone: +27 71 413 3236
Email: steven@extruct.co.za
Effective Date: June 2025
1. Introduction
Extruct Exhibition Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, services, and other channels. By using our services or providing us with personal data, you agree to the practices outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, company name, address, phone number, email address, and any other information you provide directly.
Transactional Information: Details of the services or products you have purchased from us, including exhibition setup or event services.
Technical Information: IP addresses, browser type, and operating system data collected through our website for analytics and functionality purposes.
Communication Data: Information you provide when contacting us, such as through email, phone, or contact forms on our website.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your exhibition and event-related orders.
To communicate with you regarding services, bookings, promotions, or inquiries.
To improve our services, enhance user experience, and optimize our website functionality.
To comply with legal obligations and protect our legal rights.
To provide you with personalized services and offers based on your preferences.
4. Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or trade your personal data. However, we may share your information in the following situations:
Service Providers: We may share information with third-party service providers who assist in running our business, such as event organizers, logistics partners, payment processors, website hosting, and customer support.
Legal Compliance: We may disclose personal information if required by law, such as in response to subpoenas, court orders, or legal processes.
Business Transactions: If Extruct Exhibition Solutions is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. While we strive to protect your information, no method of data transmission over the internet is completely secure, and we cannot guarantee its absolute security.
6. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
7. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Correction: You may request access to the personal data we hold about you, and request updates or corrections to that data.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications or promotional offers from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
8. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to improve user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may affect some aspects of the website functionality.
9. International Transfers
Your personal data may be transferred to, and processed in, countries outside South Africa. By using our services, you consent to the transfer of your data to jurisdictions where data protection laws may differ from those in your home country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the “Effective Date” at the top of this page will be updated. We encourage you to periodically review this policy to stay informed on how we are protecting your personal data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under this policy, please contact us:
Phone: +27 71 413 3236
Email: steven@extruct.co.za
Address: Suite 201# Private Bag X13, Brackenfell, Cape Town, South Africa, 7560